Client: DAI/USAID
Need: Develop capacity in the public and private sectors for the Rwandan Capacity Development and Employment Services Board (CESB)
Response: Through a subcontract with DAI co-created a sustainable KM strategy to guide knowledge generation and sharing, and thought leadership activities
- Identified a KM core team from across CESB to participate in KM strategy development
- Carried out a staff skills assessment
- Structured a series of “quick win” pilots to demonstrate results and corresponding on-the-job training activities
- Trained KM core team members as trainers of other CESB staff in KM competency areas
- Catalyzed and launched a Community of Practice