Client: British Council
Need: KM system for project working in seven states in Nigeria
Response: Co-created sustainable KM system
- Developed KM strategy
- Guided staff through self-assessment based on KM core competencies
- Conducted co-creation workshop to design a demand-driven future state
- Defined KM products and processes and put into place KM system
- Developed organizational taxonomy for KM repository and integrated processes
and system with monitoring and evaluation processes and system - Designed training and implemented capacity building workshop
- Coached staff on an ongoing basis