Dexis Consulting KM Processes and Platforms Improvement

Client: Dexis Consulting Group

Need: Improve internal sharing and communications processes and platforms

Response: Developed a new approach to KM at the firm

  • Facilitated a co-workshop and introduced a self-assessment framework
  • Conducted in-depth interviews to gather information on current activities, tools, and evaluated IT systems in place
  • Conducted audit of internal communications and knowledge sharing needs
  • Provided recommendations on modifications to the existing Sharepoint platform
  • Guided implementation of ‘Quick Win’ pilots including a staff-wide unconference and a staff directory