Digital & Mobile Solutions

Digital and mobile solutions have the potential to have wide-ranging impacts in deepening existing global development initiatives by improving economic governance, increasing transparency and accountability, reducing the cost of service delivery and providing tools to monitor service quality, and improving access to information and services for small and medium enterprises and citizens. We work with clients in all phases of digital and mobile solutions design, development, implementation, and roll out. We help clients employ human-centered design to iterate throughout the project and then spread and scale viable solutions on a demand-driven basis.

Sample deliverables:

  • Technology Assessments and Research: We analyze clients’ systems, processes, and capacity and recommend incorporating the tools and approaches that best meet organizational goals. We conduct research on such topics as Open Government, Big Data, Last Mile Connectivity and evaluate the market potential of technology products. Currently, a Moonshot Principal serves as evaluator for the Macedonia’s Fund for Innovations and Technology Development.
  • Bespoke Solution Design, Development, Implementation & Rollout: We provide expertise to help clients apply technology strategically to help achieve their goals. Two recent examples include managing the development of mDeclaration, a USSD mobile app to facilitate the payment of taxes in Rwanda, and managing the development of Tawasol, an Arabic-language, web-based and SMS app to enable the private sector to provide feedback on government service delivery in Jordan.
  • Capacity Building & Training: We view capacity on the ground to manage digital and mobile solutions as essential to the long-term success of any project. We train end users and governments on web-based and mobile systems. In the Democratic Republic of Congo, we are currently leading the training component of a social accountability project that is employing SMS and IVR technology to enable teachers, schools directors, and parents to provide feedback on education sector reform.